OEM 302: ORGANIZATIONAL BEHAVIOUR AND HUMAN RESOURCE DEVELOPMENT IN EDUCATION
Question Number 1
Write short notes to demonstrate your understanding of the following concepts
- Employee relations
Refers to the total relationship between an employer (and their representatives) and the employee (and their representatives) in regard to the establishment of conditions of employment. In the past, the term ‘industrial relations’ has been used to describe this relationship; however, this has largely been replaced by the broader term ‘workplace relations’. Although the two areas are similar, industrial relations usually refers to the resolution of conflict between employers and employees, while employee relations is an approach that incorporates all the issues in the employer–employee relationship in the workplace, including recruitment, equal opportunity, training and development, and organizational structure.
Employee relations refer to the collective relationships that an employer has with its employees. These relationships may be with the entire employee group, or with smaller groups within it, but they are always with groups of employees. Employee relations is about the relationship between employees and employer that is conducted through communication with trade unions, staff associations or representatives of employees, or directly with groups of employees.
- Personnel management can be defined as obtaining, using and maintaining a satisfied workforce. It is a significant part of management concerned with employees at work and with their relationship within the organization.
According to Flippo, “Personnel management is the planning, organizing, compensation, integration and maintenance of people for the purpose of contributing to organizational, individual and societal goals.” According to Brech, “Personnel Management is that part which is primarily concerned with human resource of organization.”
Personnel management was replaced with human resource management
- Organizational development is the system-wide application of behavioral science knowledge to the planned development and reinforcement of organizational strategies, structures and processes for improving organization’s effectiveness. The objective of organizational development is to improve the organization’s capacity to handle its internal and external functioning and relationships.
Richard Beckhard (1969), an early leader in the field of OD: Organization development is an effort (1) planned, (2) organizationwide, and (3) managed from the top, to (4) increase organization effectiveness and health through (5) planned interventions in the organization’s “processes,” using behavioral-science knowledge’ Organization development is the process of increasing organizational effectiveness and facilitating personal and organizational change through the use of interventions driven by social and behavioral science knowledge.
Question number 2
- Define groups as used in management
- What is the relevance of group dynamics in organizations such as schools?
A group is a collection of individuals who have relations to one another that make them interdependent to some significant degree.